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HIV stigma and discrimination remain key barriers to dealing effectively with the HIV epidemic in Australia and around the world.

There is Federal and State legislation dealing with equal opportunity and discrimination generally.

In Victoria, the Equal Opportunity Act (1995) makes it unlawful to discriminate directly or indirectly against someone because of their:

  • Age;
  • Carer status;
  • Disability;
  • Lawful sexual activity/orientation;
  • Personal association with a person who could be discriminated against;
  • Physical features;
  • Political or industrial activity or beliefs;
  • Pregnancy, parental or marital status;
  • Race;
  • Sex.

In particular, this means it is unlawful to discriminate against a person who is living with HIV, assumed to be living with HIV, or is an associate of a person living with or assumed to be living with HIV (This also applies to Hepatitis C).

It is unlawful to discriminate against a person with HIV in the areas of:


including buying, renting, providing temporary or permanent accommodation such as business premises, a house, flat, hotel or motel room, boarding house or hostel, caravan, mobile home or campsite.


covering social recreational sporting or community service clubs that are located on Crown Land, or receive any financial assistance from the State Government or a municipal council.

Employment and Sport

Goods & Services and Disposal of Land
which includes refusing to supply a person with goods and services, or on less favourable terms. It does not matter if the goods and services are provided for money or not.

If you feel you have been discriminated against, you can:

The Victorian Equal Opportunity and Human Rights Commission is located at Level 3, 204 Lygon Street, Carlton 3053.

Office location map

The offices are wheelchair-accessible from the main entrance on Lygon Street. An accessible toilet is available in the level 3 foyer opposite the lifts.

See below for instructions on how to reach our office by bus, tram, taxi, car and on foot, or contact reception on 1300 891 848 or TTY 1300 289 621.



Lines are open 9am – 5pm Monday to Friday
Tel: 1300 891 848
TTY: 1300 289 621
Email: complaints@veohrc.vic.gov.au

or submit your complaint online.

Education, training and consultancy

Tel: (03) 9032 3415
Email: education@veohrc.vic.gov.au


Find out what employment opportunities may be avail?able at the Commission, includ?ing vol?un?tary work placements.

Enquiry Line

The Enquiry Line is open 9am – 5pm Monday to Friday
Tel: 1300 292 153 or (03) 9032 3583
TTY: 1300 289 621
Email: enquiries@veohrc.vic.gov.au


Level 3, 204 Lygon Street
Carlton Vic 3053
Tel: 1300 891 848
Fax: 1300 891 858
Email: information@veohrc.vic.gov.au
Hearing impaired (TTY): 1300 289 621
Interpreters: 1300 152 494
Charter notifications fax: 1300 286 834

Indigenous education

Indigenous education and liaison contact: Taryn Lee
Tel: (03) 9032 3426
Email: taryn.lee@veohrc.vic.gov.au


Media contact: Anna Craig
Tel: (03) 9032 3482
Mobile: 0459 114 657
Email: anna.craig@veohrc.vic.gov.au

National Relay Service

National Relay Service logo

We are National Relay Service (NRS) friendly. If you are deaf or have a hearing or speech impairment you can call the Commission through the NRS:

  • TTY users can phone NRS on 13 36 77 then ask for 1300 292153.
  • Speak and Listen (speech-?to-?speech) users can phone NRS on 1300 555 727 then ask for 1300 292 153.
  • Internet Relay users can connect to NRS on relay?ser?vice?.com?.au then ask for 1300 292 153.

Technical and copyright enquiries

Technical and copyright contact: Samuel Santana
Tel: (03) 9032 3414
Email: samuel.santana@veohrc.vic.gov.au

Transport options


Routes 200, 201, 203, 205 and 207 travel directly to Lygon Street
The closest stop is Argyle Square/?Lygon Street (Carlton) Stop ID: 957

Routes 250, 251 and 253 travel to Rathdowne Street, two blocks east of Lygon Street
The closest stop is Melbourne Museum/?Rathdowne Street (Carlton) Stop ID: 346

Most bus services are wheelchair accessible; however, you can call the National Bus Operations depot on 9488 2133 to request a wheelchair-?accessible service. It is best to contact the depot the day before you travel.


Route 19 travels to Elizabeth Street, approximately a 10 ?minute walk west of Lygon Street. the closest stop is Stop 9 – Haymarket/?Elizabeth Street (Melbourne City).

Routes 1, 3, 3a, 5, 6, 8, 16, 64, 67 or 72 travel to Swanston Street, two blocks west of Lygon Street. The closest stop is Stop 3 – Lincoln Square/?Swanston Street (Carlton)


Travel to Melbourne Central train station and change to bus or tram options listed above. Alternatively, it takes approximately 15 minutes to walk from Melbourne Central to 204 Lygon Street.


The nearest taxi rank is on Elizabeth Street outside Melbourne Central train station. Alternatively, you can call a taxi service directly:

Silver Top: 13 10 08
Yellow Cabs: 13 22 27
Maxi taxi: 1300 MAXI (1300 6294)


If you are driving, there is limited street parking, most of which is metered, and paid parking is available underground at 204 Lygon Street.

Paid parking is also available at Melbourne Museum, a five ?minute walk from Lygon Street. The entry/?exit points are on Rathdowne and Nicholson Streets.

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